Refund Policy

In the event of termination of the Agreement between the Client and GIS, with respect to payments made by the Client:

(a) the Client agrees that, once the Personal Application has been submitted to the Government Authority, the GIS Fees, including fees and charges (if applicable), will not be refundable and will be retained by GIS, whether or not the Personal Application is successful;

(b) if however the Personal Application is finally rejected due to wilful default, bad faith or gross negligence on the part of GIS, GIS shall refund to the Client the full GIS Fees that were received by GIS.

All refunds are subject to regulatory restrictions, which may delay or prevent GIS from paying the same, and GIS may be required to request additional due diligence information before a refund could be executed.

Additional refund clauses may be specified in a Schedule of the Agreement.